Contact Us⊂mitTitle=Submit⊂mitThanks=Thank you for your query. One of our staff members will respond as soon as possible.
1 error prohibited this ticket from being saved
There were problems with the following fields:
Requester
Subject
Please give us as many specifics as possible, including screenshots if applicable
Type of support required
...
Purchase Order
Quote
Issue: License
Issue: Desktop client
Issue: Server
Issue: Webshop purchase
Interested in Maltego products
Other enquiry
<div class="control-group ticket_section"> <label class=" required control-label cf_license_issue_879168-label " for="helpdesk_ticket_cf_license_issue_879168">Select the issue you are having</label> <div class="controls "> <select class=" required dropdown_blank section_field dynamic_sections" id="helpdesk_ticket_custom_field_cf_license_issue_879168" name="helpdesk_ticket[custom_field][cf_license_issue_879168]"><option value="">...</option> <option value="Reactivation/deactivation" data-id="15000057822">Reactivation/deactivation</option> <option value="Release from current machine" data-id="15000057823">Release from current machine</option> <option value="Need a new license key" data-id="15000057824">Need a new license key</option> <option value="Key does not work(Please attach screenshots in description above)" data-id="15000057825">Key does not work(Please attach screenshots in description above)</option> <option value="Others (Please give us specifics)" data-id="15000057826">Others (Please give us specifics)</option></select> </div> </div> <div class="control-group ticket_section"> <label class=" control-label cf_users_impacted_license_879168-label " for="helpdesk_ticket_cf_users_impacted_license_879168">Please pick the number of users impacted (if applicable)</label> <div class="controls "> <select class=" dropdown_blank section_field dynamic_sections" id="helpdesk_ticket_custom_field_cf_users_impacted_license_879168" name="helpdesk_ticket[custom_field][cf_users_impacted_license_879168]"><option value="">...</option> <option value="< 10" data-id="15000057836">< 10</option> <option value="10 - 50" data-id="15000057837">10 - 50</option> <option value="50 - 100" data-id="15000057838">50 - 100</option> <option value="> 100" data-id="15000057839">> 100</option></select> </div> </div> <div class="control-group ticket_section"> <label class=" required control-label cf_license_keys_879168-label " for="helpdesk_ticket_cf_license_keys_879168">License Key(s)</label> <div class="controls "> <textarea class=" required paragraph section_field span12" cols="40" id="helpdesk_ticket_custom_field_cf_license_keys_879168" name="helpdesk_ticket[custom_field][cf_license_keys_879168]" rows="6"> </textarea> </div> </div> <div class="control-group ticket_section"> <label class=" required control-label cf_product_879168-label " for="helpdesk_ticket_cf_product_879168">Product</label> <div class="controls "> <select class=" required dropdown_blank section_field dynamic_sections" id="helpdesk_ticket_custom_field_cf_product_879168" name="helpdesk_ticket[custom_field][cf_product_879168]"><option value="">...</option> <option value="Classic" data-id="15000057844">Classic</option> <option value="XL" data-id="15000057845">XL</option> <option value="CE" data-id="15000057856">CE</option></select> </div> </div>
<div class="control-group ticket_section"> <label class=" required control-label cf_specifics_of_maltego_not_working_879168-label " for="helpdesk_ticket_cf_specifics_of_maltego_not_working_879168">With which part of maltego are you facing an issue?</label> <div class="controls "> <select class=" required dropdown_blank section_field dynamic_sections" id="helpdesk_ticket_custom_field_cf_specifics_of_maltego_not_working_879168" name="helpdesk_ticket[custom_field][cf_specifics_of_maltego_not_working_879168]"><option value="">...</option> <option value="Transforms" data-id="15000057827">Transforms</option> <option value="Import/Export" data-id="15000057828">Import/Export</option> <option value="Unexpected errors" data-id="15000057829">Unexpected errors</option> <option value="Maltego not opening/responding" data-id="15000057830">Maltego not opening/responding</option> <option value="Other issue" data-id="15000057831">Other issue</option></select> </div> </div> <div class="control-group ticket_section"> <label class=" control-label cf_select_the_number_of_users_impacted_879168-label " for="helpdesk_ticket_cf_select_the_number_of_users_impacted_879168">Select the number of users impacted</label> <div class="controls "> <select class=" dropdown_blank section_field dynamic_sections" id="helpdesk_ticket_custom_field_cf_select_the_number_of_users_impacted_879168" name="helpdesk_ticket[custom_field][cf_select_the_number_of_users_impacted_879168]"><option value="">...</option> <option value="< 10" data-id="15000056858">< 10</option> <option value="11 - 50" data-id="15000056859">11 - 50</option> <option value="50 - 100" data-id="15000056860">50 - 100</option> <option value="> 100" data-id="15000056861">> 100</option></select> </div> </div> <div class="control-group ticket_section"> <label class=" required control-label cf_product_in_question_879168-label " for="helpdesk_ticket_cf_product_in_question_879168">Product</label> <div class="controls "> <select class=" required dropdown_blank section_field dynamic_sections" id="helpdesk_ticket_custom_field_cf_product_in_question_879168" name="helpdesk_ticket[custom_field][cf_product_in_question_879168]"><option value="">...</option> <option value="Community edition" data-id="15000056822">Community edition</option> <option value="Classic" data-id="15000056823">Classic</option> <option value="XL" data-id="15000056824">XL</option></select> </div> </div> <div class="control-group ticket_section"> <label class=" control-label cf_please_enter_your_license_keys_879168-label " for="helpdesk_ticket_cf_please_enter_your_license_keys_879168">Please enter your license key(s)</label> <div class="controls "> <textarea class=" paragraph section_field span12" cols="40" id="helpdesk_ticket_custom_field_cf_please_enter_your_license_keys_879168" name="helpdesk_ticket[custom_field][cf_please_enter_your_license_keys_879168]" rows="6"> </textarea> </div> </div>
<div class="control-group ticket_section"> <label class=" required control-label cf_type_of_server_879168-label " for="helpdesk_ticket_cf_type_of_server_879168">Type of server</label> <div class="controls "> <select class=" required dropdown_blank section_field dynamic_sections" id="helpdesk_ticket_custom_field_cf_type_of_server_879168" name="helpdesk_ticket[custom_field][cf_type_of_server_879168]"><option value="">...</option> <option value="ITDS" data-id="15000057840">ITDS</option> <option value="CTAS" data-id="15000057841">CTAS</option> <option value="Comms" data-id="15000057842">Comms</option> <option value="Other enquiry" data-id="15000057843">Other enquiry</option></select> </div> </div> <div class="control-group ticket_section"> <label class=" control-label cf_users_impacted_server_879168-label " for="helpdesk_ticket_cf_users_impacted_server_879168">Select how many users are impacted</label> <div class="controls "> <select class=" dropdown_blank section_field dynamic_sections" id="helpdesk_ticket_custom_field_cf_users_impacted_server_879168" name="helpdesk_ticket[custom_field][cf_users_impacted_server_879168]"><option value="">...</option> <option value="< 10" data-id="15000057832">< 10</option> <option value="10 - 50" data-id="15000057833">10 - 50</option> <option value="50 - 100" data-id="15000057834">50 - 100</option> <option value="> 100" data-id="15000057835">> 100</option></select> </div> </div> <div class="control-group ticket_section"> <label class=" control-label cf_order_no_879168-label " for="helpdesk_ticket_cf_order_no_879168">Order No.</label> <div class="controls "> <input class=" text section_field span12" id="helpdesk_ticket_custom_field_cf_order_no_879168" name="helpdesk_ticket[custom_field][cf_order_no_879168]" size="30" type="text" /> </div> </div>